Thursday, May 27, 2010

Annoyed

I got a call from PPVI this morning, but I missed it since I was in the shower.  I called back within 15 minutes (and it was about 10), but I didn't get a return call, even after calling again at 4:30.  So I'm still waiting to hear what Dr. H said about the bleeding, which is really annoying since I called on Tuesday morning and sent my chart yesterday morning (and the fact that they had an answer this morning but I missed the stupid call).  I understand that they have a lot of phone calls, but they ought to return a call where I had missed their call within the day, especially since it was so early in the day that I called them back.  I'm not having constant bleeding, just a tinge of brown right now, but there was a quick spurt of heavier bleeding for a little while yesterday (warning TMI ahead) after a BM.  I'm P+8 today.  I better hear from PPVI early tomorrow, or they'll be getting another call from me.  So annoyed right now.

6 comments:

  1. I'm sorry. If I miss a call from my nurse I can usually call back and tell them that and they put me through to her. I'm not a PPVI patient though. I'm sure you've already tried that though...

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  2. Yeah I usually keep calling until I get someone.......I'm pushy.

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  3. I'm so sorry that you missed their call, but you're right. They should've called you back sooner!!! I'm not a PPVI patient, but I have e-mailed them and the response was pretty speedy. Then again, I was just asking a question and you have a serious concern.

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  4. That is frustrating. I have noticed it seems to depend on the day, sometimes I hear back quick and other times it takes awhile. Could have been human error too, maybe someone dropped the ball and forgot to let the nurse know you called back...I would say definitely call them again in the morning. I'll be praying that they have some answers for you!

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  5. It's hard to say what is going on on the other end...however it sounds like you are going to have to be persistant. You are the one needing the answer. I hate it too when I miss important call b/c I was in the shower or I stepped out to get the mail. LOL! Lord willing, you won't have to wait much longer.

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  6. I think I miss every call the first time from them b/c my stupid phone is downloading email so often and won't ring. And they never do like my local doc and just put me straight through. They never seem able to and then I go back on the list again. It sucks. But I deal with it b/c I love so many things about them and b/c I am the one that missed the call. But it totally sucks.

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